Professional Standards

The Hope Mills Police Department is committed to providing the best service possible. Citizen comments and inputs are essential if we are to succeed in this goal. If you have any questions about any specific action on our part, or about how we operate, or if you have a recommendation on how we can improve, please call the Professional Standards Office at HMPD, 5776 Rockfish Road, Hope Mills, NC 28348, telephone (910) 425-4103 and ask for Captain Joel Acciardo.

Receiving a Citizen Complaint

An inquiry or complaint can be presented or made by letter, telephone, FAX, e-mail or in person. Any on-duty supervisor can accept an initial inquiry or complaint about police personnel. The receiving officer will ensure that your inquiry or complaint is directed to the proper person.

The citizen may wish to pick up a complaint form and return it later. If so, a citizen may request the complaint form over the telephone and the form will be mailed to the complainant by calling (910) 425-4103 and asking for the records unit or the Professional Standards Officer.

Every effort will be made to facilitate the making of the complaint by ensuring that the process is convenient, courteous, and prompt. If the citizen chooses to only obtain a complaint form, and not speak with anyone, they may do so. To download the complaint form in PDF format, click here.

Racial Profiling Complaints

The Hope Mills Police Department does not tolerate unlawful discrimination. It shall be unlawful for any HMPD law enforcement officer (member) or the Hope Mills Police Department to engage in racial profiling or biased based policing. The HMPD and its’ members will comply with NCGS 114-10.01. In August 2009, the law was amended with two new sections, which became effective on January 1, 2010. The amended statute can be reviewed here.

Furthermore, the following information is available on the NC SBI website and below is a description of the reports obtainable through the web page Traffic Stop Reports:

  • Drivers and Passengers Searched by Sex, Race and Ethnicity- Displays statistics based on Subject Searched (Driver, Passenger 1, Passenger 2, Passenger 3, and Passenger 4); by Sex, Race, and Ethnicity. This report will give the total searched, total stopped, and percentage of people searched.
  • Enforcement Action Taken by Driver's Age - Displays statistics based on Enforcement Action Taken (Verbal Warning, Written Warning, Citation Issued, On-View Arrest, or No Action Taken); by Driver's Age (Broken down by: Under 20, 20-24, 25-29, 30-34, 35-39, 40-49, 50-59, and over 59).
  • Enforcement Action Taken by Driver's Sex, Race, and Ethnicity- Displays statistics based on Enforcement Action Taken (Verbal Warning, Written Warning, Citation Issued, On-View Arrest, or No Action Taken); by Driver's Sex, Race, and Ethnicity.
  • Initial Purpose of Traffic Stop by Driver's Age - Displays statistics based on the Initial Purpose of the Traffic Stop (Speed Limit Violation, Stop Light/Sign Violation, Driving While Impaired, Safe Movement Violation, Vehicle Equipment Violation, Vehicle Regulatory Violation, Seat Belt Violation, Other Motor Vehicle Violation, or Investigation); by Driver's Age (Broken down by: Under 20, 20-24, 25-29, 30-34, 35-39, 40-49, 50-59, and over 59).
  • Initial Purpose of Traffic Stop by Driver's Sex, Race and Ethnicity- Displays statistics based on the Initial Purpose of the Traffic Stop (Speed Limit Violation, Stop Light/Sign Violation, Driving While Impaired, Safe Movement Violation, Vehicle Equipment Violation, Vehicle Regulatory Violation, Seat Belt Violation, Other Motor Vehicle Violation, or Investigation); by Driver's Sex, Race, and Ethnicity.
  • Initial Purpose of Traffic Stop by Enforcement Action Taken- Displays statistics based on the Initial Purpose of the Traffic Stop (Speed Limit Violation, Stop Light/Sign Violation, Driving While Impaired, Safe Movement Violation, Vehicle Equipment Violation, Vehicle Regulatory Violation, Seat Belt Violation, Other Motor Vehicle Violation, or Investigation); by Enforcement Action Taken as a Result of the Stop (Verbal Warning, Written Warning, Citation Issued, On-View Arrest, or No Action Taken).
  • Initial Purpose of Traffic Stop by Physical Resistance Encountered- Displays statistics based on the Initial Purpose of the Traffic Stop (Speed Limit Violation, Stop Light/Sign Violation, Driving While Impaired, Safe Movement Violation, Vehicle Equipment Violation, Vehicle Regulatory Violation, Seat Belt Violation, Other Motor Vehicle Violation, or Investigation); by Physical Resistance Encountered (Officer encountered physical resistance, Officer engaged in the use of force, Injuries occurred to the officer, Injuries occurred to the driver, Injuries occurred to the passenger).
  • Type of Search by Basis for Search - Displays statistics based on Type of Search (Consent, Search Warrant, Probable Cause, Search Incident to Arrest, or Protective Frisk); by Basis for Search (Erratic/Suspicious Behavior, Observation of Suspected Contraband, Suspicious Movement, Informant's Tip, Other Official's Information, or Witness Observation).
  • The race, ethnicity, national origin, gender or religious dress of an individual or group shall not be the sole factor in determining the existence of probable cause to take into custody or to arrest an individual or in constituting a reasonable and articulable suspicion that an offense has been or is being committed so as to justify the detention of an individual or the investigatory stop of a vehicle.

    Any person who believes a HMPD officer has subjected such person to racial profiling/biased based policing may file a complaint with the department’s Professional Standards Officer.